About Keep

Keep is a VC-backed Canadian Fintech platform for small and medium-sized businesses, offering corporate credit cards, expense management, multi-currency accounts, and growth capital solutions. Following recent funding, Omar de La Rosa, Keep’s People & Talent Acquisition Lead, was tasked with building out the sales, onboarding, and customer success teams.

The Challenges Keep Faced

"We were given aggressive goals of 8-10 new hires per month," said Omar. "Given that we had only hired 1 person up to that point, I didn't think it was possible." Omar knew he needed to reduce the length and number of recruiter screening calls that Keep would make to each applicant. Each call took 30-45 minutes because his recruiters are required to assess English level, relevant experience, technical knowledge, and culture fit. He was also wary of bias in the resume review process. “Our team will sometimes reject applicants just because they don’t have a specific job title on their resume.” 

Why Keep Chose Talent Llama

Omar needed to reduce his time-to-screen and time-to-hire while ensuring a fair, efficient applicant experience. He initially considered building an in-house solution but found it resource-intensive. He then discovered Talent Llama from an integration announcement with Ashby.  Upon review, Talent Llama offered the AI and automation that Omar was building in-house, plus:

• Clear presentation of data for Omar and his recruiters
• Easy UI - Set up and run interview campaigns in minutes
• Seamless Ashby Integration to import and sync applicants with his ATS

Results

1) Screening efficiency boost

“Talent Llama now handles our English level, relevant experience, and technical skills assessment so our calls don’t have to,” said Omar. “Screening calls now consist purely of our culture fit assessment.  The outcome is less calls with only qualified applicants that take half the time.”

2) More consistent decision making

Keep no longer rejects resumes because a job title doesn't match. All applicants are given a fair chance from the start of the interview process. Evaluations are faster and easier to complete due to easier presentation of information and the ability to filter out the most qualified applicants by key competency scores.

3) Improved applicant experience

Talent Llama significantly improved the initial screening experience for job applicants, as reflected in Keep’s candidate feedback:

• “It's the first time I've had an interview like this. I think it's fun. It doesn't make anyone uncomfortable or anything.”
• “This is my first time experiencing an interview like this and it was quite a good experience to be honest.”
• “I would only like to say thanks for the consideration, and I have to say that this is one of the coolest experiences I've encountered within a job application.”

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The results speak for themselves: 14 hires in one month, making Omar and the Keep team hiring heroes!

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You can have these results too

If you’re looking to streamline your hiring process and enhance your candidate experience just like Keep, get in touch with Talent Llama today. Sign up today or book a demo with our founders to learn more about how we can help you achieve similar results.